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  • Missing Mobile App Purchases

    If you have made a purchase on a our mobile app and it is missing or not showing up, here are some steps you can take to resolve the issue: Check your purchase history: Our app stores provide a purchase history section that lists all the purchases made on your …

  • Creating and Editing Your Profile

    Creating and editing your profile in your account is a simple process. Here are the steps to follow: Log in to your account and go to the “Dashboard”. Click on “Settings” >>> “Profile” from the sidebar menu. Here, you can see your profile information, including your name, Job Title, Phone …

  • How to Find Your Missing Course

    If you are unable to find a course that you purchased or created in Synkoc site, here are some steps you can take to locate it: Check your email: If you purchased a course, you should have received an email confirmation with the course details and access information from …

  • Downloading Courses

    Downloading courses in Synkoc platform depends on whether the course creator has enabled downloading or not. If downloading is enabled, you can download the course content and access it offline. Here are the steps to download courses in Synkoc platform: Log in to your Synko account and go to the …

  • Certificate of Completion

    Synkoc allows course creators to issue certificates of completion to learners who successfully complete their courses. Here are the steps learners need to take to obtain their certificate of completion in Synkoc: Log in to your Synkoc account and go to the course you have completed. Check if the course …

  • Refund a Course

    Synkoc is owned and operated by SYNKOC IT SERVICES PRIVATE LIMITED.This refund policy applies to all services purchased through:https://synkoc.comOur refund policy forms part of our terms and conditions and our privacy policy, and should be read in conjunction with those documents. We reserve the right to modify this refund policy at …

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