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Refund Status: Common Questions

What is the refund policy for this course?
Our refund policy forms part of our terms and conditions and our privacy policy, and should be read in conjunction with those documents. We reserve the right to modify this refund policy at any time without notice. Please refer to this refund policy before making any purchase on our website.

Can I get a refund if I’m not satisfied with the course?
The satisfaction of our users with our courses is important to us. If you are not satisfied with the course you can request a refund within 30 days of purchasing the course. Please note that if more than 30 days have passed since the purchase of the course, we cannot offer a refund. To request a refund please send us your refund request via our contact information at support@synkoc.com .

How do I request a refund?
Request a refund please send us your refund request via our contact information support@synkoc.com or call us.

How long does it take to receive a refund?
Once your refund request has been received, please allow 1 to 3 business days for the request to be processed and resolved. The refund request will be answered negatively or positively. In the event that the refund request is approved, the refund will be processed and issued via the original payment method. If after 5 business days you have not received your refund, please contact us through our contact information at support@synkoc.com

Can I still access the course content after receiving a refund?
No, you will lose access to the course content once a refund has been processed.

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